Ontrak Automation helps operations-heavy businesses in Wollongong and across the Illawarra untangle manual work, disconnected systems and unreliable hand-offs. It then puts practical improvements in place where the evidence supports them.Founded in 2025 by Adam Sciannimanica and Benjamin Healey, Ontrak starts with how the work really happens. They map the workflow, find where time is lost to copying, checking and chasing, and choose the smallest change that solves the problem. Clients work directly with the founders from diagnosis to delivery.Services include:Workflow diagnosisBusiness process automationSystems integrationPractical AI integration with human reviewCustom internal toolsRecent work includes bringing Water Walkies in Port Kembla…